Build a capacity plan before June and tie your ad spend to it. Decide the maximum jobs per day your crews can absorb, then set daily budget caps, pause rules, and a triage script so a storm week does not bury the office in calls you cannot service.
Pre-write emergency landing pages and Local Services Ads copy so they can go live within an hour, line up an overflow answering service, set honest expectations on the phone about scheduling windows, and keep a waitlist form running instead of turning people away. Nothing damages a contractor's reviews faster than selling work the crew cannot reach.
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