When is the best time to send a review request after finishing a job?

Within one to three hours of job completion, while the technician is still fresh in the customer's mind and the house feels fixed. Same-day requests convert noticeably better than next-week ones, and response rates fall off sharply after about 48 hours.

Text beats email for this: one short message with a direct link to your Google Business Profile review form. Trigger it on the job status changing to complete and paid, not on the invoice being emailed, and suppress it automatically for any job with an open complaint or callback. Ask once, then send one gentle reminder three days later.

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