Do you review and score our sales calls to find where we lose booked jobs?

Yes, and it's often where the biggest gains hide. We can generate all the calls in the world, but if a chunk of them ring out, go to voicemail, or get fumbled by whoever answers, you're paying for leads you never close. Because we track and record inbound calls, we can review a sample and score them: Was the phone answered live? How fast? Did the rep book the appointment or just quote a price and hang up?

The patterns are usually fixable — missed-call text-back to catch after-hours leads, a simple booking script, faster response to web forms. We share the findings and, if you want, help you tighten the intake process. It's the highest-leverage thing many contractors ignore: marketing fills the top of the funnel, but the phone is where the money is won or lost.