Yes. Beyond looking professional, you have real obligations. If you run Google or Meta ads, both platforms require a privacy policy that discloses tracking pixels and data use. If you collect phone numbers and text customers, Florida's Telephone Solicitation Act (the "mini-TCPA") and federal rules expect clear consent language tied to your forms, and carriers now check your privacy policy during A2P 10DLC registration for business texting.
We include a privacy policy, terms of service, and an accessibility statement, and we add explicit SMS and email consent checkboxes with the right disclosure wording next to your forms. That protects you from complaints and keeps your texting and ad accounts in good standing. These pages are boilerplate to visitors but load-bearing for compliance — worth getting right once rather than fixing after a shutdown or a demand letter.
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